Play Smart, Play Safe: Responsible Gaming at Vegasnow
Tools to set your own boundaries, take a break, or step away entirely, plus where to find free support if you need it.
Tools to set your own boundaries, take a break, or step away entirely, plus where to find free support if you need it.
Last updated: August 27, 2026
Vegasnow is built for Aussies who play for entertainment, not for those chasing losses or gambling with money they can't spare. Here's exactly how we help you stay in control, and where to turn if things feel out of hand.
You must be 18 or older to open a Vegasnow account, deposit funds or play a single spin. Age verification checks run during signup and again before your first withdrawal. If we ever have reason to suspect an account belongs to a minor, that account is frozen immediately and any balance is handled according to our terms, not paid out.
Every Vegasnow account can set a daily, weekly or monthly deposit cap in AUD. Once you hit that number, the cashier won't process another deposit until the period resets, no matter which payment method you use, PayID, POLi, card or crypto. You can lower a limit at any time and it applies instantly. Raising a limit is deliberately slower: the increase takes effect after a cooling-off period, so a bad night doesn't undo a boundary you set on a clear-headed day.
Sometimes you just need a few days away from the tables and pokies without going through a full exclusion process. A Vegasnow time-out locks your account for a set stretch, from 24 hours up to 30 days. During that window you can't log in, deposit or play. Marketing emails and bonus offers stop landing in your inbox too. When the period ends, the account reopens on its own, no forms, no waiting on a callback.
If a time-out isn't enough, self-exclusion closes your Vegasnow account for a longer period, typically six months to five years, or permanently if you request it. Once self-exclusion is active, it cannot be reversed early by contacting support and asking nicely. That's intentional. It removes the account entirely from promotional contact and login access for the duration you choose. If you're weighing this option, our support team can talk you through what it involves before you commit, in plain terms and without pressure.
Interactive gambling offered to Australian consumers sits under the Interactive Gambling Act 2001, which the Australian Communications and Media Authority (ACMA) enforces. ACMA doesn't licence individual casino brands, it monitors compliance with the Act and can act against services operating unlawfully in this market. Our own licensing details are published in the site footer, please check there for the exact registration before you play.
Gambling Help Online is a free, confidential counselling service available to anyone in Australia, whether you play at Vegasnow or anywhere else. You can call 1800 858 858 any time of day or visit https://www.gamblinghelponline.org.au/ to chat online, read self-assessment tools, or find a local financial counsellor. There's no cost, no judgement, and nothing is reported back to us.
Our welcome package and any ongoing promotions come with wagering requirements and eligible-game restrictions, T&Cs apply, and none of it is designed to push you past a limit you've set. Full details sit on our Bonus page. If a promotion ever feels like pressure rather than a perk, that's a good moment to use a time-out.
For more on how deposits and withdrawals actually work in AUD, see our Payments page, and if loyalty rewards are more your interest, our VIP program runs on the same responsible-play principles. Ready to set your own limits from day one? Register and configure them in account settings before you make your first deposit.
Go to the Responsible Gaming section in your account settings, choose daily, weekly or monthly, and enter your AUD amount. Decreases apply straight away. Increases go through a cooling-off period before they take effect.
No. Self-exclusion at Vegasnow runs for the full period you select, from six months up to permanent, and cannot be shortened by contacting support. This is deliberate, so the decision holds even on a day you'd otherwise be tempted to undo it.
A time-out is short, 24 hours to 30 days, and your account reopens automatically once it ends. Self-exclusion is longer, six months to permanent, and is meant for players who need a firmer, longer-term break.
ACMA regulates interactive gambling under the Interactive Gambling Act 2001 and can act against unlawful services in Australia, but it doesn't issue individual casino licences. Our current licensing details are published in the site footer, please check there for the exact registration.
Yes. It's a free, confidential Australian service on 1800 858 858 or https://www.gamblinghelponline.org.au/, open to anyone regardless of which casino they play at, with no cost and no reporting back to us.